Support centre
Technical support
Answers first, a person when you need one. Search the guides and the FAQ below; every guide gives the menu path, the steps and the command-line equivalent, and every answer is written from what the software was measured to do.
Try volume, LAS classification, licence key or DWG.
Where to start
Contact
The guides and the FAQ cover most questions. When they do not, write. Every message is read by the person who wrote the software.
Submit a request
Something wrong, something missing, or an idea. A short form, one required field, straight to a personal inbox. From the app, copies the version and build for you to paste in.
Open the formEmail support
For a problem that needs a file or a longer exchange. Say which version you run () and what you were doing.
Business enquiries
Licences for a team, a site licence, training, or working together. Neurones 3D is published by 3D Geodata Academy.
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Free is the whole viewer: every format, every process in the viewer, the four classifiers, measurement and change detection, with no account and no trial clock. Pro adds writing out what the program worked out: drawings, rasters, reports, computed columns, meshes and videos, with an offline key.